Shipping policy

Shipping Policy

Free Domestic Shipping

Cost: Always 100% free on every order.
Minimums: No minimum purchase required.
Coverage: Valid for all domestic US addresses.

Split Shipments (Multiple Packages)

Item origins: Character tees and passport card collections ship from different warehouses.
Multiple items: Orders containing both collections will arrive in separate packages.
Tracking numbers: You will receive a unique tracking link for each package.
Delivery timing: Packages are dispatched independently and may arrive on different days. [1]

Processing & Delivery Times

Processing time: 1–3 business days.
Standard delivery: 3–7 business days.
Tracking updates: Sent via email immediately upon shipment.

Lost or Damaged Packages

Damaged arrivals: Email photos to support within 48 hours.
Missing packages: Check with neighbors before contacting support.
Address errors: Customer is responsible for accurate entry.